Updating customer database letter terms for dating

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You are therefore recommended to read through this letter carefully.

Our banking system upgrade We have put great efforts in developing our banking IT system with the aim of providing you with a more efficient and better service and are pleased to inform you that we are in the process of upgrading and integrating our banking IT system in order to improve your banking experience with us.

We have scheduled the new banking IT system to go-live on 27 October 2014 Transitional suspension times Whilst our preference is to achieve the transition without causing any disruption to your usual banking arrangements, we are writing to inform you that, during the conversion period from 12.00 noon Friday 24 October 2014 to 8.30am Monday 27 October 2014, all of our banking servicesincluding any over-the-counter services and internet banking will besuspended for approximately 69 hours from 12.00 noon Friday on 24 October for the purpose of implementing the IT system upgrade.

After the conversion period, we will be able to provide our normal banking services as usual.